Privacy Policy

Privacy Policy

Effective Date: September 30, 2024

At Elev8 Digital Solutions (“we,” “us,” or “our”), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://elev8digita.com/ (the “Site”), or use our digital marketing services, in line with Nigeria’s Data Protection Regulation (NDPR) and other applicable laws.

1. Data Controller

The data controller for the purposes of this Privacy Policy is:
Elev8 Digital Solutions
No. 33b Ogundana Street, Off Allen Avenue, Ikeja, Lagos, Nigeria
Email: support@elev8digita.com

2. Information We Collect

2.1. Information You Provide Voluntarily
We may collect the following personal information when you voluntarily provide it to us:

  • Contact Information: Name, email address, phone number, and any other information you provide when contacting us or subscribing to our services.
  • Business Information: Company name, industry, and any other business-related information you share during inquiries.
  • Payment Information: Billing and payment details when engaging in our services.

2.2. Information Collected Automatically
We automatically collect certain data when you interact with our Site, such as:

  • Cookies and Tracking Technologies: IP address, browser type, pages visited, and other browsing behavior using cookies and similar technologies.
  • Device Information: Device type, operating system, and other technical details about the device used to access our Site.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide, maintain, and improve our digital marketing services.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Marketing Communications: To send promotional materials, with your consent, which you can opt-out of at any time.
  • Analytics: To analyze website traffic, usage trends, and enhance your browsing experience.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

In accordance with the NDPR and GDPR (if applicable), we process your personal data under the following legal bases:

  • Consent: When you voluntarily provide data or opt-in to receive marketing communications.
  • Contract: When processing is necessary to fulfill our contractual obligations with you.
  • Legitimate Interests: For business purposes, such as improving services and user experience.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors, such as payment processors and hosting providers, who assist in delivering our services.
  • Legal Authorities: If required by law or in response to legal requests.
  • Business Transfers: In the case of a merger or acquisition, your data may be transferred to the new entity.

6. International Data Transfers

While Elev8 Digital Solutions is based in Nigeria, your personal data may be transferred to countries outside Nigeria, including the EU. We will ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer required, it will be securely deleted or anonymized.

8. Your Rights Under NDPR

As a data subject under Nigeria’s NDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion: Request deletion of your data, where applicable.
  • Right to Object: Object to the processing of your personal data for marketing purposes.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise your rights, please contact us at support@elev8digita.com.

9. Security of Your Data

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Cookies

Our Site uses cookies to collect information about your browsing activity and enhance your experience. By continuing to use our Site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy regularly to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Elev8 Digital Solutions
No. 33b Ogundana Street, Off Allen Avenue, Ikeja, Lagos, Nigeria
Email: support@elev8digita.com